Care in Practice

Expert-led and resource-driven learning designed for North Dakota Qualified Service Providers (QSPs). Live webinars, brief, on-demand short videos, and online resources providing practical tools, clear guidance, and real-world strategies to strengthen every day, person-centered care.

Live Webinars

The Care in Practice live training webinars allow viewers to engage with the presenter during the event. Join us the third Thursday of every month at 10:00 am Central.

Upcoming webinars include:

  • October 15, 2026 – Creating a Safe Home Environment
    Presented by Wanda Lauer
  • November 19, 2026 – Music Therapy
    Presented by Carly Flaagan
  • December 17, 2026 – Fall Prevention
    Presented by Brittany Johnson
  • January 21, 2027 – Assisting with Budget for Everyday Living
    Presented by Jane Weiss
  • February 18, 2027 – Nutritious Outcomes
    Presented by Brenna Swanson & Danielle Villano

Register for the monthly series or check out other webinars on our Events Calendar.

Live Recordings

View recordings of QSP live sessions.

  • Diabetes Management
    Duration: 42 minutes
    Strengthen your support strategies and improve everyday care by understanding the needs of an individual living with diabetes. This training was presented live by Dr. Eric Johnson.
  • Home Safety and Fall Prevention
    Duration: 50 minutes
    Build confidence in caregiving with practical strategies to improve home safety, reduce fall risks, and support independent living. View additional resources.
  • Nutrition and Movement
    Duration: 53 minutes
    This video highlights the importance of healthy nutrition and exercise habits. It includes tips for setting attainable goals. This training was presented live by Ashley Haman. View additional resources.
  • Qualified Service Provider (QSP) Resources
    Duration: 52 minutes
    This session includes information about free resources available to QSPs to support person-centered care and caregiver well-being. It highlights the Community-Based Behavioral Health Toolkit as well as training videos from the North Dakota QSP Hub. This training was presented live by Nicole Wollangk, MEd.
  • Traumatic Brain Injury
    Duration: 80 minutes
    Strengthen your support strategies and improve everyday care by understanding the needs of an individual living with a Traumatic Brain Injury (TBI). This training was presented live by Carly Endres, MS, CBIST.

Video Shorts

View videos on specific topics.

  • ABC's of Behavior
    Duration: 30 minutes
    Understanding the ABC's of Behavior is one tool that providers can use to gain a better understanding of behavior and the needs the behavior is communicating.
  • After Crisis Care
    Duration: 5 minutes
    Learn the importance of after crisis care, restoring a sense of stability, and promoting support.
  • Amyotrophic Lateral Sclerosis
    Duration: 11 minutes
    Strengthen your support strategies and improve everyday care by understanding the needs of an individual living with amyotrophic lateral sclerosis (ALS).
  • Compassion Fatigue and Burnout
    Duration: 4 minutes
    Recognize the signs of compassion fatigue and burnout, build healthy coping strategies, and build sustainable self-care.
  • De-escalation
    Duration: 10 minutes
    Basic de-escalation training focused on recognizing escalating behavior, using effective de-escalation strategies, and promoting safety.
  • Multiple Sclerosis
    Duration: 13 minutes
    Strengthen your support strategies and improve everyday care by understanding the needs of an individual living with multiple sclerosis (MS).
  • Music Therapy
    Duration: 6 minutes
    This video highlights how music therapy can support emotional well-being, communication, and connection for individuals in a variety of ways.
  • Parkinson's Disease
    Duration: 11 minutes
    Strengthen your support strategies and improve everyday care by understanding the needs of an individual living with Parkinson's.
  • Person-Centered Care
    Duration: 18 minutes
    This video includes tips on providing person-centered care, including relationship building strategies and best practices.
  • What Is Behavior
    Duration: 24 minutes
    Behavior is often a form of communication. This video walks you through the basics of behavior and the four main functions behind it.