1. ND QSP Hub
2. Getting Started

Business Acumen

Information and resources to support you in running your business:

• Find a QSP – Search for a Qualified Service Provider (QSP)
• IRS – Find IRS forms and answers to tax questions
• North Dakota Navigators – Get free assistance finding insurance options with the Health Insurance Marketplace

Training Videos

• Claiming Your Account and Maintenance Requests
  Duration: 41 minutes
  This training shows you how to claim your account and use the web portal to make changes to your QSP status.
• QSP Maintenance Training
  Duration: 21 minutes
  This training walks you through the different maintenance options you have access to changing in the web portal. Make updates to your personal information and services you provide are just a couple examples of the things you can do.
• What Does it Mean to be a 1099 Contractor?
  Duration: 10 minutes
  Chris Erwin from the North Dakota Small Business Development Centers explains what a 1099 Contractor is, its characteristics, and how it applies to QSPs.
• Business Expenses and Tracking
  Duration: 39 minutes
  Paul Smith from the North Dakota Small Business Development Centers explains what a business expense is and how to track it. Learn about common expenses, best practices, and helpful tools.

Additional Resources

• Easy Expense and Income Tracking Spreadsheet
  This spreadsheet was originally developed by Northland Minnesota Small Business Development Center.
• QSP Agency Interview Guide
  This guide is for agencies to use when interviewing someone who wants to become a QSP with their agency. The questions can help you learn more about the person, their experience, and why they want to become a QSP. We also included a blank interview guide so you can create questions that work best for your agency and the people you serve.
  How to use it:
  • Download and print the interview guide.
  • Use the guide during an interview with a potential QSP.
  • Ask the questions and give the person time to answer.
  • Use the blank version if you want to add your own questions.
  • Take notes if needed.
  • Use the information to help decide if the person is a good fit for your agency and the clients you serve.
• QSP Client Guide
  This guide is for individual QSPs to use when talking with a potential client before starting services. Getting to know the client ahead of time can help you understand what they need, what they like, how they prefer things done, and what is important to them. Remember: This guide is a starting point.
  How to use it:
  • Download and print the client guide.
  • Use the guide during an interview with a potential client and/or their care team.
  • Ask the questions and give the person time to answer.
  • Take notes if needed.
  • Use the information to help decide if the person is a good fit for you to serve.