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QSP Monthly Meeting Agenda

July 21, 2025

  • Free Workshop: Health Promoting Connections Cross-Cultural Care and Trauma-Informed Communication in the Home
    • July 29 from 1:00-2:30 pm
  • Documentation Of Competency:
  • Family Caregiver Support Program (FCSP) consumers
    • There will be a reduction in the FCSP quarterly respite cap. The new quarterly cap amount will be $1,225 per quarter per caregiver and the supplemental services quarterly allotment will be reduced to $50 per caregiver per quarter.
    • These cap reductions are primarily due to fully expending all American Rescue Plan Act (ARPA) funding, which was awarded during the COVID pandemic. Extra funding was made available during the pandemic years, but funding amounts have now gone back to the normal amounts we received in the pre-pandemic years. There has also been an increased demand for these services, which has resulted in increased costs for the FCSP program.
    • All caregivers who are currently enrolled in the FCSP program will continue to be served with the above quarterly cap amounts.
  • Span Billing
    • July 1, 2025, span billing will no longer be permitted on paper claims and claims entered through the Medicaid Management Information System (MMIS) portal.
    • If a provider span bills, the claims will be denied and the provider will need to resubmit their claims for each day of service provided to the consumer in the correct format.
    • Please reference the recorded training if you have any further questions: OT Span Billing 2.0 on Vimeo
  • Therap: Password Reset
    • E-mail enrollment for a password reset at QSPresetpw@nd.gov.
      • NOTE: Please allow up to two business days for a response.
    • If you are a new individual provider and do not have login information for Therap, make sure that you check your email as the login information will be provided by enrollment after you are approved as a QSP.
    • Here's what you need to log in:
      • Login Name: Your 7-digit Medicaid ID
      • Password: Sent via email (you reset it after your first login)
      • Provider Code: Your 7-digit Medicaid ID followed by -ND (example: 1234567-ND)
    • If you would like to reset your password yourself, configure the self-password feature within your account.
      • Set Up Self Password Reset for Future Convenience:
        • Log in and go to the Settings tab.
        • Select 'Self Password Reset' Configure.
        • Enter your current password.
        • Add your email and/or phone (text message email).
        • Verify each method using the code sent to your inbox.
        • Click Update to complete setup.
      • 1. From Settings tab, click on 'Edit' by Personal Detail
      • 2. Once on Personal Details screen, scroll until you see 'Self Password Reset Enabled.' If 'No,' click Enable. If 'Yes' already (most, if not all should already be enabled), click 'Configure Self Password Reset' Click to edit this placeholder text.
      • 3. Proceed with entering email address and steps to verify.
  • How to find Remittance Advice (Pay Stub*) in MMIS
    • Log in – Use your provider credentials to access the MMIS portal.
    • Check for Payment Notice – After a payment is made, you'll see a message in the "Messages & Announcements" section on the MMIS homepage.
    • Locate the RA – Go to the top menu, click Claims, and select Payment Inquiry. Your remittance advice (PDF) will be available there.
    • Review – Open the PDF to view details on paid or denied claims, payment amounts and any adjustments.
    • The department does not issue pay stubs, but instead a document called "remittance advice." Please be advised that QSPs are not employees of the department; they are self-employed independent contractors. QSPs provide services and are compensated for the authorized services rendered.
    • Need Help? Contact the MMIS Help Desk (877) 328-7098